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Black Sabbath’s Forgotten Sound Engineer Was Working Minimum Wage — Then Ozzy Osbourne Walked In

That immortal opening that had flowed from Randy Rhoads’ fingers. Ozzy stopped for a moment, right in the middle of the street, and smiled. Then he lifted his head and looked at the sign above the shop. Pacific Sound and Stage. In the window, there were second-hand amplifiers, a guitar or two, speakers on the shelves.

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The sound was spilling out from inside the store through a door someone had left open. Right then, he said to himself, in that familiar Birmingham accent. Let’s have a look at who’s playing my song at this hour. He pushed the door open and stepped inside. The inside of the store was cool, filled with a faintly dusty smell.

The smell of old speakers, cables, the accumulated scent of technology that had built up over the years. Along the right wall ran a wall of speakers nearly 10 ft high. On the left, glass cabinets displayed used mixers, microphones, and preamps. At the back of the store, behind the counter, stood a man. A graying beard, tired eyes, an old flannel shirt hanging off bony shoulders.

In front of him was a half-finished coffee, his phone, and a slip of paper he was holding in his hand. Crazy Train was still playing through the speakers, just about to hit Randy Rhoads’ second solo. When the man heard a customer come in, he lifted his head, and his world came to a stop in 2 seconds.

At first, he said nothing, or rather, he couldn’t. His eyes never left Ozzy’s face. He let go of the slip of paper, gripped the edge of the counter as if he couldn’t stay on his feet. Ozzy hadn’t taken his sunglasses off yet. He stood near the door, took a step up to inside. “This song,” he said in a playful tone, “is playing a bit too loud out on the street, mate.

The neighbors might complain.” Liam’s lips parted, but no sound came out. He swallowed once. He swallowed twice. Then tears began to fall from his eyes. Liam didn’t wipe them away. He just stood there looking at Ozzy Osbourne. The tears were sliding down into his beard, but he seemed almost unaware that he was crying.

Ozzy had seen that scene a thousand times. At the end of concerts, in hotel lobbies, at the doors of restaurants, there had always been people who saw him and cried. 50-year-olds who had grown up listening to Black Sabbath, mothers who wanted to introduce their children to him, people who simply couldn’t hold back their tears.

He had learned over the years to meet it all with grace. He pushed his sunglasses up onto his head, revealing his blue eyes, and walked toward the counter with that familiar crooked smile. “Easy there, mate.” He said in a soft voice. “I’m just a human being. I’ve only had a slightly more interesting life. Shall I get you a glass of water?” Liam shook his head. “No.

” He finally said, his voice trembling. “No, I don’t want any water. It’s just you walked into my store. Ozzy Osbourne walked into my store.” Ozzy shrugged. “My song was playing out on the street. I just wanted to see who was playing it. What’s your name, mate?” Liam took a deep breath. “Liam.” He said. “Liam Donovan.

” Ozzy froze the moment he heard that name. His smile slowly faded. Somewhere in a very old corner of his mind, in a dusty chapter from nearly 40 years ago, that name was stirring something. “Donovan.” He repeated quietly, almost as if speaking to himself. “Liam Donovan. There was a Liam Donovan from Manchester once, a scrawny little lad who used to run the sound desk.

” Another tear fell from Liam’s eyes. He nodded. Couldn’t speak. He just kept nodding, over and over, meaning yes. Ozzy took another step towards the counter. “Bloody hell.” He said slowly, almost in a whisper. “You’re our Liam from the Never Say Die tour, 1978. You used to tune Tony’s amps backstage. You used to mix Geezer’s bass.

I remember you now.” Inside the store, Crazy Train had come to an end. Another song had begun in its place, Sabbath’s War Pigs, as if someone, somewhere, had put together the right playlist at exactly the right moment. Liam’s hands were trembling. “You remember?” He said, his voice cracking. “It’s been 38 years, Mr.

Osbourne. 38 years. Among all those names, all those faces, all those tours, you remember me.” Ozzy nodded. “How could I forget, mate? You set up a microphone for me in Liverpool, remember? It was 3:00 in the morning. Everyone was asleep, but my voice was shot, and I had no idea how I was going to make it onto the stage the next day.

You got up, came over from the hotel, and worked my voice back into shape for 2 hours. Then you made me honey and lemon. I told you how my mom used to make it, and you went and made it the same way. How many nights did you sleep in that booth on that tour, Liam? 30? 40? This time, Liam’s tears didn’t stop. They slid down into his beard. “Those were the best years of my life,” he said quietly.

Ozzy caught the past tense in that sentence. Something had happened in this man’s life. Then he looked around the store, more carefully this time. Old speakers, second-hand amps, a broken microphone stand by the door, boxes covered in dust on the shelves. Then he looked at Liam again. His beard hadn’t been trimmed in maybe a week, and there were deep circles under his eyes.

There was no one else in the store, no customers, no owner, no coworker, just Liam behind the counter, weary from a whole lifetime. “Liam,” Ozzy said quietly. “You left Sabbath in 1979, all of a sudden, no warning. I was already on my way out of the band around that time. I had a hundred thousand things on my mind, and I never saw you again.

What happened to you in those years? Where did you go?” Liam lifted his head and looked at Ozzy. And he prepared to tell the story he hadn’t fully told anyone in 38 years, but at that very moment, the door of the store opened again. Daniel had walked in. The 10 minutes were up, and he had come looking for Ozzy. Liam closed his mouth, lowered his head, and withdrew behind the counter.

“It’s nothing, Mr. Osbourne,” he said in a low voice. “Old stuff. You must have things to do now.” But that afternoon, Ozzy Osbourne had no intention whatsoever of leaving Pacific Sound and Stage because he knew that line, when a man says, “It’s nothing about his own life,” it means no one had told him, “You matter,” in years.

And Liam Donovan’s life had broken in a place far deeper than Ozzy had imagined. Ozzy turned to his driver. “Daniel, mate, I need an hour, maybe two. Park the car on that corner, go have a coffee, and call Sharon. Tell her to hang on a bit. I’ve got something to do here.” Daniel understood. It was a tone even Sharon knew not to argue with.

“Understood, Mr. Osbourne,” he said, and walked out the door. When the door closed again, Ozzy turned around, walked toward the counter, pulled the one small stool over, and sat down beside it. He was now eye level with Liam. “Come on, mate,” he said softly. “I’m not going anywhere. You tell me what happened in those 38 years.

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